Contact Us
Contact Us
Thank you for your interest in our store. We are here to help with any questions about our products, orders, or policies. Please use the information below to reach us.
Customer Support Email
For all inquiries, including order questions, returns, product information, and general support, please email us at:
online@beefspecialty.com
We aim to respond to all emails within 1 to 2 business days. For urgent matters, please include "URGENT" in the subject line along with your order number (if applicable).
Business Hours
Monday to Friday: 9:00 AM – 5:00 PM Pacific Time (PT)
Saturday and Sunday: Closed
We are closed on major US public holidays. Emails received outside business hours will be answered on the next business day.
Mailing Address (for returns and written correspondence)
DELICIOUS BEEF NOODLE RESTAURANT LLC
5585 W PICO BLVD
LOS ANGELES, CA 90019
United States
Please note that this is our business registration address. For product returns, you must first obtain a Return Merchandise Authorization (RMA) number by emailing online@beefspecialty.com. Do not send any returns to this address without an RMA number, as they may not be processed.
Customer Service Contact Form
You may also use the contact form available on our website (located in the footer or under the "Contact" menu). Please provide your name, email address, order number (if applicable), and your message. We treat all contact form submissions with the same priority as direct emails.
Frequently Asked Questions (Quick Reference)
Before contacting us, you may find answers in our:
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Shipping Policy – for delivery times, costs, and customs information.
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Return Policy – for eligibility, return steps, and refund timing.
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Privacy Policy – for data handling and your rights.
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Terms of Service – for legal terms of purchase.
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Business Inquiries and Partnerships
For wholesale, bulk orders, or partnership opportunities, please email online@beefspecialty.com with "Business Inquiry" in the subject line. Please include a brief description of your company and the nature of your request.
Abuse or Legal Notices
To report abuse of the Site (e.g., fraudulent listings, intellectual property infringement) or to send legal notices, please email online@beefspecialty.com with "Legal Notice" in the subject line. We will route your message to the appropriate party.
Social Media
We are not currently active on social media. All official communications come from our website domain or the email online@beefspecialty.com. Be cautious of fraudulent accounts or messages claiming to represent us.
We look forward to assisting you.